What We Offer

Our services are designed to keep your business secure and compliant, without the complexity:

Privacy Policies

GDPR, CCPA, and global compliance

Terms & Conditions

Custom agreements for websites/apps, online stores

Cookie Policies

Aligned with data protection laws

Compliance Audits

Reviewing websites for compliance issues

Custom Legal Documents

Tailored contracts, disclaimers and agreements

Data Protection

Meet international standards effortlessly

Right on the target.

Our Mission

The digital world moves fast. Legal compliance? Even faster. CraftPolicy was founded with a clear mission:

Simplify the ever-changing legal challenges online businesses face

With deep legal insight, we recognized that entrepreneurs were overwhelmed by complex privacy laws and expensive legal services. We built CraftPolicy to offer tailored policies that simplify compliance, giving businesses peace of mind without the headache.

Who We Serve

At CraftPolicy, we provide tailored legal solutions for all types of online businesses - from small businesses to fast-growing startups and global enterprises.

Regardless of size or scale, we have the expertise to ensure compliance and protect your brand.

Whether you’re:

a SaaS platform or an app developer handling user data

an eCommerce brand selling products worldwide

a fast-growing startup scaling compliance across borders

a content creator or an agency needing airtight disclaimers

Guided by Experience

With expert legal knowledge, we are dedicated to helping businesses like yours stay secure and compliant in the digital world.

From startups to established e-commerce platforms, we create privacy policies, terms & conditions, and other legal documents that meet international standards like GDPR, CCPA, and more.

Our goal

To take the stress out of legal compliance so you can focus on growing your business.

Our Team

A professional man in a burgundy suit and polka dot tie sitting at a marble table, with a notebook in front of him.
Martin Penchev
Chief Operations Officer & Co-Founder

Martin Penchev brings a wealth of legal expertise to CraftPolicy. Holding a Master’s in Law from UNWE and currently pursuing a PhD at the Bulgarian Academy of Sciences, Martin applies his advanced legal knowledge to simplify compliance for online businesses.

As the Managing Partner at Sotirov & Penchev Law Firm, Martin specializes in private law and has played an active role in shaping Bulgarian legislation through various working groups. He is also a published author in the field of private law.

Additionally, Martin serves as a jury member for the eCommerce Academy Awards, where he uses his legal insights to evaluate excellence and uphold high standards in the online business sector.

The Experts Behind CraftPolicy

Monika Ivanova - Partnership manager
Monika Ivanova
Partnership manager
Elizabet Bakalova
Elizabet Bakalova
Project Manager
Lora Mavrodieva - Cookie Consent Consultant
Lora Mavrodieva
Cookie Consent Consultant
Valentina Paunova - Cookie Consent Consultant
Valentina Paunova
Cookie Consent Consultant
Martin Ivanov
Martin Ivanov
Data Privacy Advisor
Plamen Polimenov
Plamen Polimenov
Data Privacy Advisor
Kristina Valcheva - Legal Operations Associate
Kristina Valcheva
Legal Operations Associate
Vasil Stoev - Compliance Marketing Specialis
Vasil Stoev
Compliance Marketing Specialist

Why choose us

Customizable legal policies tailored to your specific industry
Transparent pricing structure, no hidden fees and unexpected costs
Long-term cost savings of proactive legal solutions
Smooth collaboration, transparent and consistent communication
Ongoing updates for 12 months to reflect changes in the law
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What Our Clients Say

Don’t just take our word for it – hear directly from the people who’ve experienced our work firsthand.

Working with CraftPolicy significantly enhanced our booking platform’s legal foundation. They delivered precise contractual terms, GDPR-compliant policies, and tailored documentation that matched our business model. Their thoroughness ensured full compliance without compromising customer trust or usability. While the final outcome exceeded expectations, the project experienced a slight delay due to extended communication rounds, which could be optimized for future collaborations.

Nikolay Nekov
Karavani BG (Booking platform)

CraftPolicy provided draft tailor-made Terms and Conditions, Privacy, and Cookie Policies that perfectly aligned with our operations. The documentation was not only legally sound but also structured for clarity, ensuring our customers could navigate and understand their rights with ease.

Georgi Markov
FoodMark  (Food Delivery platform)

CraftPolicy prepared a complete set of legal documents tailored to our cosmetics business. Their work ensured compliance with EU consumer regulations while maintaining a presentation that fit our brand’s image, contributing to greater customer confidence and reduced legal risk.

Stanislav Angelov
HerbaWave (Online store for cosmetics)

By delivering the full set of legal documentation, CraftPolicy streamlined our compliance process.A few legal formulations, while accurate, were complex enough to require further clarification from the CraftPolicy team to ensure we fully understood their implications before approval. However, their accuracy, efficiency, and deep understanding of corporate legal frameworks allowed us to launch our website fully compliant without delays or last-minute changes.

Dimitry Sidney
CustomerTimes (Corporate website)

Our collaboration with CraftPolicy covered full legal documentation and a complete Cookie Consent integration. Lora Mavrodieva’s precise implementation met all data protection standards, while Martin Penchev’s legal oversight ensured marketplace transactions were secure, transparent, and compliant.

Victor Deninski
MyStock (Marketplace)

CraftPolicy produced EU-compliant Terms and Conditions specifically adapted to the dental education sector. Their understanding of industry-specific regulations ensured that our training platform met all legal requirements while maintaining clarity for our professional audience. Communication was courteous and responsive, although the overall timeline was slightly longer than anticipated, partly due to three revision cycles.

Nadia Borisova
DentalAcademy (Orthodontics training platform)

Entering the EU market required precise legal adaptation, and CraftPolicy delivered exactly that. Their tailored Terms and Conditions met European consumer laws while preserving our brand’s tone. Vasil Stoev also provided strategic insights on compliance-driven marketing in the region.

Austin Cope
WandRD US online store for backpacks (EU compliance)

Ready to Protect Your Business?

Whether you need one document or full-scale legal support, we're here to help. Let’s get started—your business deserves legal peace of mind.
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